The founding stores program is open now. We will build your first referral program with you, with free setup and priority support for a year.

Turn customer satisfaction into measurable referrals.

Refer gives every customer a unique referral code. The order is recorded when the code is used, then reward eligibility is reviewed after order confirmation and cancellation, return, and abuse checks.

Clear setup A unique code for every customer Rewards after eligibility checks Part of the Vertex suite
The problem

A customer may recommend your store, but the referral is lost without a clear way to measure it.

Without a unique code and clear attribution, you cannot know who referred whom, reward the right party, or measure the result.

Customer acquisition costs can rise

Relying entirely on advertising ties growth to continued spending and competition in the same channels.

Personal recommendations carry more trust

A customer may trust a recommendation from someone they know more than an ad they see for the first time.

An untracked referral cannot be measured

Without a clear program, there is no fair way to attribute an order or issue a reward.

Illustrative referral flow

This example explains the calculation; it is not an actual store result.

Order value after rewards and costs depends on your inputs. This is only an estimate, and rewards are issued only after eligibility checks.

Code: RANA25 Direct referral
1
Your customer shares their unique codeWhatsApp · groups · social accountsNo media cost
2
A new customer buys with the codeTheir first order in your store+220 SAR
3
Your customer reward (referrer)
−25 SAR
Friend reward (welcome)
−20 SAR
Result from one referralA new customer for the store + first-order value after rewards, and a potential repeat customer.
+175 SAR
Verify before rewarding Fraud and abuse review Flexible rewards for both parties Clear order attribution
How does Refer work?

Four steps from sharing a code to approving a reward.

Configure the program once, then Refer records and checks referrals under the rules you define.

1

Define the program and rewards

Choose rewards for the referrer and new customer, then set the minimum order and cancellation and return terms.

2

The customer shares the referral code

Each eligible customer receives a unique code that can be copied and shared through WhatsApp or any channel.

3

The new customer uses the code

The order is recorded as referred when attribution and eligibility terms pass without conflict or abuse.

4

The reward is reviewed and approved

After order confirmation, cancellation and return checks, and abuse review, the reward becomes eligible for approval.

Impact calculator

Estimate how a referral program may affect customer acquisition.

Use your store numbers to test an illustrative scenario. The estimate does not guarantee referrals, orders, or savings.

%
SAR
Enter store data for an illustrative estimate; advertising savings are unavailable without verified cost data.
Monthly new customers from referrals
Additional sales / month SAR
Advertising savings / month SAR
Illustrative figures; actual impact depends on customers, reward value, and product.
Comparison

A general discount code, or a referral program that attributes each order to its source.

Other tools vary by product and plan. This comparison explains the difference between a general code and a complete referral program.

ReferGeneral discount link
A unique code and reward for every customerOne code for everyone
Rewards for both parties (referrer and friend)Unavailable
Automatic attribution after order confirmationManual
Suspicious account and order checksUnavailable
Attributed sales and reward reportsApproximate
Clear setup without coding
Is Refer right for your store?

Refer is a better fit when you have satisfied customers and a product worth recommending.

It works best when customers trust and can recommend your product, and you can offer a reward that preserves a suitable margin.

It may suit you if:
  • You have satisfied repeat customers who recommend your store.
  • You want to diversify growth sources as advertising costs rise.
  • Your product is naturally recommended among friends and family.
  • You want to reward loyal customers for confirmed referrals.
It may not suit you if:
  • Your store is new and does not yet have actual customers who can participate.
  • You sell a product customers rarely repurchase or recommend.
  • You do not need to know each new customer’s source or measure referral results.
Founding stores program

We build your first referral program with you.

We review your store model, identify suitable rewards for both parties, and help configure eligibility and the first referral program.

01
Reserved
02
Reserved
03
Available
04
Available
Free setup + configuration of your first referral program + a fixed discount for one year. Your feedback helps shape the roadmap.
Pricing

A clear plan that grows with your store.

Prices are monthly and exclude VAT. The primary measure is: confirmed referred orders.

Launch
79 SAR/month
Referral links and simple rewards for both parties
Ask about the plan
Best for growth
Growth
149 SAR/month
Affiliate programs, commissions, and approval workflows
Request a trial
Business
299 SAR/month
Commission controls, payouts, and fraud review
Ask about the plan

Annual billing: pay for 10 months and receive 12 months (Launch 790, Growth 1,490, Business 2,990 SAR annually).

Included in Vertex Suite, from SAR 999 per month based on collected monthly sales.
FAQ

Questions merchants ask before starting.

When does a reward become eligible? +

A reward is not eligible merely because an order was recorded. The order must be eligible, confirmed, and pass cancellation, return, and abuse checks.

How does my customer share their code? +

Each customer has a unique referral code in the dashboard. Copy it and share it with the customer for WhatsApp or any channel, then track successful referrals.

What reward types are available? +

Choose a percentage discount, fixed amount, or store credit, with different values for the referrer and referred customer.

How are suspicious accounts and abuse reviewed? +

Refer reviews self-referrals and suspicious accounts and orders; rewards are approved only after order confirmation.

Does it require coding or slow down my store? +

Setup is managed from the merchant dashboard. Final impact depends on the platform integration, so performance should be verified after activation.

Get started

Connect every referral to a customer, order, and clear result.

Connect your store, build the first referral program, and reward customers for confirmed referrals that meet your terms.